28/09/2011 Leave a comment
Crystal Cruises’ ultra-luxurious Five-Star Crystal Symphony and Crystal Serenity will go all-inclusive in 2012.
Crystal Cruises is developing a reputation as the multi-generational family cruise line of choice for well-heeled travellers, a trend observed by Kevin Griffin, Managing Director of The Cruise People – the London based agent specializing in ultra-luxury brands – who has had some interesting large international family group bookings over the last 12-months. And, with the recent introduction of Crystal’s ‘Family Memories’ program, they are offering tremendous value too with benefits such as prepaid gratuities and ship board credits for groups of six or more and a free berth if a group of ten travel together.
“These multi-generational groups can be anywhere between six and 16 family members travelling together, spanning up to three generations from 20s to 60s, and travelling from as far as Israel and Singapore,” says Kevin Griffin. “The casinos onboard the Crystal ships are certainly a draw for the Oriental and Middle East families, as is the specialist cuisine such as kosher-style dining, which is very popular with our Jewish families.”
Crystal Cruises ‘ticks all the boxes’ for these extended families with their exceptional quality and choice of entertainment, spa and fitness facilities, activities and enrichment opportunities offered aboard their two luxury vessels. Crystal Symphony (51,044 ton) and Crystal Serenity (68,700 ton) carry 922 and 1070 passengers respectively, more passengers than Crystal Cruises’ competitor small-ship luxury lines, yet their size is a huge positive in terms of scope for onboard activities.
From elegant afternoon teas and traditional paddle tennis, to discovering a flair for languages at the innovative Creative Learning Institute, joining the exclusive Walk-On-Water WOW? programme or indulging in exotic spa therapies, Crystal Cruises offer their guests a huge range of choices to fill both days and nights. Hence the attraction for the large family groups, spreading across three generations in some cases and with ages ranging from 25 to 65 (and more), as there’s plenty onboard to keep the whole family happy.
Further features of the ships’ size are the guest-to-space and guest-to-staff ratio, among the highest in the industry. The service onboard is flawless and the choice of international cuisine is superb. Kosher-style dining is offered onboard both vessels, “traditional cuisine was a particular highlight for our Jewish family, whilst the sushi from world-class chef Nobu Matsuhisa is a great reason for our Oriental families to book this product,” says Kevin Griffin.
Crystal was the first luxury line to make a significant commitment to attracting families by upgrading children’s onboard facilities and activities. They cater for younger families with a fully supervised program for kids between the ages of 3 and 17, although The Cruise People’s family groups are mostly jet-setting adults.
To date, The Cruise People’s large adult family bookings have typically come from cultures where strong families are traditional. “However there’s no reason that this principal should not be applied to other international families,” says Kevin Griffin, “where clients who live in different countries could use a cruise to get together for family events and celebrations.”
Crystal Family Memories Program
For family or friends travelling together or celebrating an important occasion such as a silver wedding anniversary or big birthday, ‘Crystal Family Memories’ offer even more reason to celebrate. For every six guests who book and pay in full on any 2011 cruise, Crystal Cruises will provide pre-paid gratuities, shipboard credits of US$100 per person and more. And, if the group consists of ten full-fare guests, they will also receive one free berth!
For further details call Gay Scruton at The Cruise People Ltd in London on 020 7723 2450 or e-mail firstname.lastname@example.org